Program Coordinator – Volunteer & Community Engagement – Southern Interior & Northern BC/Yukon

Position Description:

Plans and implements a comprehensive volunteer services program within the Southern Interior & Northern British Columbia/Yukon to effectively engage volunteers through the professional management of volunteer resources.  Works closely with management and staff to identify and fulfill volunteer requirements and ensure volunteer activity meets the needs of the organization.

Volunteer services is in a growth mode in the organization and increased engagement is a priority.

Essential Duties entail (but not limited to):

  • Plans and implements the volunteer services program, including assessing and identifying, in conjunction with management and staff, the requirements for volunteer resources in the region.
  • Actively recruits, screens, interviews, hires, matches to assignments, and cultivates volunteers, in order, to meet the region’s needs.
  • Provides orientation to all volunteers.
  • Provides training and support to staff who directly train and supervise volunteers.
  • Provides training and direct supervision to volunteers when applicable, e.g. Vision Mates and Ambassadors.
  • Collaborates with relevant staff to prepare and update volunteer job profiles, competencies, goals and tasks in accordance with identified needs.
  • Manages and keeps up to date a database of volunteer activities.
  • Coordinates a volunteer recognition and stewardship program.
  • Builds relationships and partnerships with external stakeholders including local community groups/agencies, funders, and donors.
  • Coordinates the Ambassador and Vision Mate Programs.
  • Speaks at public and private meetings representing the CNIB as required.
  • Evaluates effectiveness of the program on an ongoing basis.
  • Meets identified needs for volunteer support.

Qualifications: (Education, Training, Experience):

 Knowledge and Skill Requirements:

  • Excellent oral and written communication and public speaking skills.
  • Detail oriented with excellent multi-project, time management, and computer skills.
  • Proficient in the use of Microsoft Office software and database management.
  • Raiser’s Edge database knowledge an asset.
  • Creative and innovative problem-solving skills.
  • Demonstrated leadership and coaching skills.
  • Understanding of regional services and fund development operations.

Experience and Education:

  • Minimum of five years’ experience in comparable or supervisory position within a non-profit, voluntary organization.
  • Personal history of volunteerism.
  • Volunteer Management Certificate from accredited program would be an asset.
  • Membership in VMPC or similar regional professional association an asset.

How to apply:

For more information or to submit your resume, please contact

Please send cover letter and resume; and mention how you learned of this position.

Please note that the successful candidate will be required to pass a standard Criminal Record Check.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.


For more information, visit their website.  

Position closes on October 12, 2018.