Payment Options

1. Students are responsible for planning enough time for payments to be recorded in the student’s account by the due date (registration deadline).  The transfer of funds from major Canadian financial institutions typically takes 3-5 business days, however, transfers from Canadian credit unions can take much longer.  Please check your account summary in your Student Portal to view your fee payment (Contact your Advisor when in doubt). 

• If a third party is paying on behalf of a student, CityU will not release information to third parties because students are considered the owner of their account.

• Keep your receipt when paying by cheque or your fee payment verification/confirmation as a proof of payment in case an investigate is need for payment problems.

• All payments are applied to the oldest outstanding charge regardless of the type of charge.  

Please have your credit card or your bank account information available before logging into your CityU account.

Step 1: Log into the student portal at http://my.cityu.edu

Step 2: Click on “My Account” on the right hand menu

Step 3: At the middle of the screen click on “Make a payment”

Step 4: This will open the TouchNet screen. Click on “Make a payment”

Step 5: You will be asked how much you would like to pay of your balance. Enter the amount you would like to pay. You can add something in the memo field such as “First payment Fall 2018” if you would like. Click “continue”

Step 6: On the next screen, you’ll be asked to select your payment method. You can choose “CAD Pre-Auth Debit” which acts like a debit card by directly debiting your bank account or “Credit Card via Pay Path.” Please note that the vendor adds a 2.5% service fee to credit card payments. There is no service fee for debit payments. You can add as many payment methods as you would like to your account (i.e. multiple credit cards or bank accounts).

Step 7: Once you select your payment method, one of the following will happen:

Pre Authorized Debit:   You’ll be asked to input your information. For a debit payment, you will need your bank information including the routing number, branch number and account number. You will be given the option to save this method of payment so you do not need to enter it every time. You will be taken to a terms and agreements form for you to read and acknowledge before continuing.

Credit Card: You’ll be taken to the PayPath system and asked to enter your date of birth and last name. You’ll be taken to a screen where you are notified about the service fee. The next screen is where you enter your credit card information.

Step 8: On the next screen, review your payment and click on “Submit Payment.”

Step 9: You will receive a notice that your payment was successful. You can print a receipt from this screen.

Please note: To protect your personal information and privacy, City University in Canada will no longer accept credit cards over the phone for tuition payment.

You can Make a Fee Payment within Canada.

You are making a fee payment within Canada if you are making a payment:

1. From a Canadian bank account
2. With a Canadian dollar-denominated Mastercard or Visa credit card

Preferred Canadian Payment Methods

1. Online Banking, including Debit and Credit Cards
2. Cheque (Certified Cheque or Bank Draft, Canada Post Money Order) – Please Spell Out “City University of Seattle” as the payee on the Cheque and include your Legal Name and Student Number in the Memo field provided in the bottom left corner.
3. Online Banking/Online Payment through your  CityU Student Portal  
4. Online banking through your financial institution only valid for RBC* Clients

*RBC Guidelines:

How Do I Register a New Payee Online?
How Do I Create or Update my Payee List?
Payment Option for RBC Customers Only

If for any reason a cheque made payable to City University of Seattle is returned or found uncollectible, the tuition (or fees) affected will be deemed unpaid. In addition, the University imposes a $25 handling charge on all non-sufficient funds (NSF) or uncollectible checks.

(Policy #2400.10)

In order to set up third party billing, written authorization must be provided to City University giving the university permission to bill the company or organization.  The payment by the third party is to be sent directly to City University.  Payments sent by the company to the student are not considered third party billing.

A third party authorization can take one of several forms.  It can be a letter of credit, a tuition voucher, or a tuition assistance form.

The authorization should state the following:

• Who is covered (usually just one student, but it could be more)
• What the third party is covering (tuition only, the period covered, tuition for one particular class,  amount of funding, all fees, etc.) as well as any special billing instructions
• Where the invoice should be sent
  
  *Include a contact name, phone number, and e-mail address

Contact Jane Lin:

• Phone: (604) 689 2489 or 1800 663 7466
• Direct line: (778) 561 0155
• Email: lijane@cityu.edu

• Admitted students with a balance due might be charged a late fee.
• A hold will be automatically placed on a student’ s record with a balance due preventing future registration, obtaining transcripts, and being issued a diploma.
• The payment in full must be received by the third installment due date for students on payment plans.
• You may become ineligible for current or future financial aid.
• According to University policy, you must pay in full all past due balances or your current and/or future registration will be canceled. Your payment must be received, not postmarked, before the current due date to avoid cancellation of classes.
• If a registration was canceled for nonpayment, the student will not be allowed to register again until a full payment is posted to their student account. 
• Past-due account will be referred to collections. 

CityU Regulations

A hold will be placed on any student account if a balance remains after the tuition due date for the current quarter or if there is a balance remaining after receiving third party payments. City University of Seattle reserves the right to cancel the enrollment of any student failing to meet the financial obligation incurred by registration. Such action may not however cancel the financial obligations the student incurred by virtue of enrollment. The University further reserves the right to withhold grades, statement of honorable dismissal, transcript of record, diploma, or withhold the right of registration for a subsequent quarter or course, until all outstanding charges have been paid and the student’s account has been cleared.

(Policy #2400.09 and #2400.03)

CityU’s Monthly Payment Plan

Request a payment plan if you cannot afford to pay the entire amount of the tuition due by the prescribed deadline if you are dealing with unexpected or overwhelming expenses.

CityU proposes an interest-free Monthly Payment Option to assist with education expenses. Students may opt to sign up for a payment plan and pay the balance in three (3) installments. You can use a combination of payment methods to pay the balance on your student account.

Tuition is due the 20th of the month prior to the month in which the course begins.  If the payment plan option is chosen a $25.00 non-refundable administration fee will be added to the student’s account. A New Agreement must be signed and the $25.00 non-refundable administration fee will apply for each quarter the student wishes to enroll in the payment plan option.

Plan Enrollment Dates

The payment plan will be open for the following dates each quarter. 

• Payment in full is required if a payment plan agreement is not completed by the end of the open enrollment period.
• A New Payment Plan Agreement must be completed and signed each quarter the student wishes to participate in the plan.

Please note that the Payment Plan is only available for Canadian citizens or permanent residents.

CityU Online Payment Plan Request Process 

1. Request a Payment Plan  By signing and submitting the Payment Plan Agreement, you must submit your initial payment within five (5) days to activate your payment plan.
2. An email confirmation will be sent after the form is submitted. 
3. You are committing to making payments on the 20th of the first month and the 20th of the second month of the Quarter. Failure to make payments may result in late fees and/or risk future participation in the payment plan program.
4. The payment Plan is available only for domestic students.

Quarterly Payment Plan Schedule (3 Installments) 

Costs

$25.00/Quarter non-refundable enrollment fee
 No interest