Contact us

At CityU, our goal is to help you make an informed decision about your academic and career path.   We can answer your questions and provide you with additional resources throughout your educational journey to ensure your success.  At CityU Canada, our student services offerings include providing advice and guidance through the admissions process, assisting with course enrolment, providing advice and resources to help finance your education, supporting international students with visa concerns, and, most importantly, serving as an encouraging coach throughout your educational journey.

We look forward to helping you make the very best decision regarding your educational goals. Our outstanding team is standing by ready to help! Please contact us, for British Columbia, BCInquiries@cityu.edu, for Alberta, ABInquiries@cityu.edu for more information.

 

Meet our team!

Tomoko Poolthupya, Student Success Advisor - BC

Tomoko holds a MA in Counselling Psychology from Tsukuba University in Japan and she is a Registered Clinical Counsellor   (RCC) through the BC Association of Clinical Counsellors. Tomoko has over 8 years’ experience in the Japanese higher education arena including working as an international student advisor and a student counsellor. She enjoys learning about different cultural aspects. She is a soccer mom who is now embarking on a new adventure, learning violin alongside her younger son.

Marien Farber, Enrollment Advisor - BC

Marien Farber has worked in education for 13 years in various areas including international programs, internships and admissions. Originally from Mexico, she has lived and worked and or study in Italy, England, USA, Australia and Canada.Her passion is to assist students, and to simplify processes. She holds a B.A. in International Business, completed an exchange program at Tulane University. She is certified in bio-energy healing; her hobby is to make and decorate candles.

Michael Grienke, Enrollment Advisor - Alberta

With over two decades of experience in business, administration, and customer service management, Michael supports students and applicants by guiding them through the enrollment process.  He enjoys facilitating each students journey towards achieving their program goals, and watching them embark on a new and exciting career path.  Michael appreciates diversity and inclusion, and prides himself on being approachable and helpful.  He enjoys hobbies such as reading, weightlifting, boxing, and has a passion for the care of animals.

Swati Randhawa, Enrollment Advisor - BC

Swati holds a Masters in Business Administration from Symbiosis International University in India and a Bachelor of Science Hons. From Panjab University, India.

Swati is a seasoned management professional with a total of nine years’ experience in the corporate sector including 6 years+ dedicated experience in the Higher Education sector in India and Canada. She has exposure to various Education verticals including International Recruitment and Admissions, University Alliances, and Student Counselling.

She is an open minded, friendly, and fun-loving person with a creative bent of mind and keen interest in reading, dancing, and travelling. She possesses a strong skill set in terms of people interaction, leadership, and analytical skills.

Maika Tshimbalanga, Director of Enrollment and Student Success

Maika has extensive experience in the higher education and not-for-profit sectors over the past 20 years.  For the past 14 years, Maika has been an integral part of the student services team in Canada and she  is currently the Director of Enrollment and Student Success.  Prior to joining CityU, she managed a crisis centre and led an admission team for a weekend university.  She holds a M.A. in International Management from the Université de Montréal in Montréal, Québec and is also pursuing a doctoral degree in Education and Leadership (Ed.D.) with a particular interest in adult learners at  Simon Fraser University.  She is proficient in both official Canadian languages - English and French..

Maika’s primary responsibility is to ensure excellence and accountability in recruitment and advising across all sites and programs in Canada by leading the student success and advising team.

 

Andjelka Obradovic, Site Supervisor - Vancouver

Andjelka is originally from Sarajevo, Bosnia and Herzegovina, where she worked as a Pension Legal Advisor for 16 years advising clients on retirement and pension matters. Andjelka immigrated to Canada in 1996 with her late husband and two children.  She began her career at CityU in 1999 and she assists the advising team in providing by serving as the primary contact for students and providing general administrative support.  She also manages classroom scheduling and coordinates daily staffing operations. . In her spare time, Andjelka loves to cook, travel, and dance.  She is part of a performing folk dance group, in which she actively dances three nights a week.