Contact us

At CityU, our goal is to help you make an informed decision about your academic and career path.   We can answer your questions and provide you with additional resources throughout your educational journey to ensure your success.  At CityU Canada, our student services offerings include providing advice and guidance through the admissions process, assisting with course enrolment, providing advice and resources to help finance your education, supporting international students with visa concerns, and, most importantly, serving as an encouraging coach throughout your educational journey.

We look forward to helping you make the very best decision regarding your educational goals. Our outstanding team is standing by ready to help! Please contact us, for British Columbia,, for Alberta, for more information.


Meet our team!

Tomoko Poolthupya, Student Success Advisor - BC

Tomoko holds a MA in Counselling Psychology from Tsukuba University in Japan and she is a Registered Clinical Counsellor   (RCC) through the BC Association of Clinical Counsellors. Tomoko has over 8 years’ experience in the Japanese higher education arena including working as an international student advisor and a student counsellor. She enjoys learning about different cultural aspects. She is a soccer mom who is now embarking on a new adventure, learning violin alongside her younger son.

Maika Tshimbalanga, Director of Enrollment and Student Success

Maika has extensive experience in the higher education and not-for-profit sectors over the past 20 years.  For the past 14 years, Maika has been an integral part of the student services team in Canada and she  is currently the Director of Enrollment and Student Success.  Prior to joining CityU, she managed a crisis centre and led an admission team for a weekend university.  She holds a M.A. in International Management from the Université de Montréal in Montréal, Québec and is also pursuing a doctoral degree in Education and Leadership (Ed.D.) with a particular interest in adult learners at  Simon Fraser University.  She is proficient in both official Canadian languages - English and French..

Maika’s primary responsibility is to ensure excellence and accountability in recruitment and advising across all sites and programs in Canada by leading the student success and advising team.


Andjelka Obradovic, Site Supervisor - Vancouver

Andjelka is originally from Sarajevo, Bosnia and Herzegovina, where she worked as a Pension Legal Advisor for 16 years advising clients on retirement and pension matters. Andjelka immigrated to Canada in 1996 with her late husband and two children.  She began her career at CityU in 1999 and she assists the advising team in providing by serving as the primary contact for students and providing general administrative support.  She also manages classroom scheduling and coordinates daily staffing operations. . In her spare time, Andjelka loves to cook, travel, and dance.  She is part of a performing folk dance group, in which she actively dances three nights a week.