Message received from StudentAid BC on March 27, 2020
COVID-19 (Coronavirus) Information Update
StudentAid BC would like to extend our sincere gratitude to all our institutional partners who are working incredibly hard to support students during this challenging time.
Please review measures outlined below that have been put in place to mitigate any potential impacts related to COVID-19 on students who receive financial assistance.
Temporary Suspension of Repayment
Effective March 30, 2020, all British Columbia student loan borrowers will temporarily have their repayments suspended until September 30, 2020. During this time, no payment will be required, and interest that currently applies to the federal portion of student loans will not accrue. Repayment will be paused automatically, so borrowers do not need to apply to have their repayment suspended.
For more information on the suspension of repayment, please read the COVID-19 Information Update on the StudentAid BC website.
Please check this link from the Government of Canada to get information about: Support for Students and Recent Graduates Impacted by COVID-19
Service Delivery Process Changes
The following process changes have been put in place to support continued delivery of services at this time:
- To ensure timely document processing, please encourage students to submit documents and correspondence through their StudentAid BC dashboard account or by email to StudentAidBC@gov.bc.ca (excluding documents requiring an ink signature).
- At this time, an exception has been made to accept Part-Time Applications via document upload or email.
- Many institutions are moving toward online delivery of programs to comply with public health directives. StudentAid BC will support these measures through the following changes:
- For Program Year 2019/20 (ending July 31, 2020), existing programs moving from on site to online delivery do not require a Confirmation of Distance Education Eligibility (CODEE) form and institutions do not need to notify StudentAid BC of these changes but must ensure compliance with their regulator.
- StudentAid BC will waive online distance policy requirements for new programs for the remainder of the program year, if all other program eligibility requirements are met. However, to notify StudentAid BC of the new online program, please submit a CODEE.
- Online programs submitted for the 2020/21 Program Year will be assessed based on the current Online Program Policy.
National Student Loans Service Centre
New Medical and Parental Leave
StudentAid BC has announced that effective October 1, 2020, students are able to apply for the new medical and parental leave, a six-month interest-free and payment-free leave for borrowers who need to take a temporary leave from school for medical reasons, including mental health reasons, or following the birth or adoption of a child. Medical and parental leave can be extended for up to 18 months.
Students may learn more about the medical and parental leave eligibility requirements and download the application form at the Canada Student Loans Programs page. To apply, students must submit their application through the National Student Loans Service Center (NSLSC).
The National Student Loans Service Centre is excited to announce the launch of our newly redesigned website with new features.
The following measures are being put in place to support student loan borrowers during COVID-19:
- Student loan repayment will be suspended until September 30th, 2020:
- If you are registered for pre-authorized debit, they will be automatically stopped so you do not have to do anything.
- If you are making payments by cheque or other means, you are not required to make payments during the suspension period.
- If you have set up automatic loan payments through your bank, you will need to pause or cancel these payments.
- If you want to continue making payments on your loan, you may do so by logging in to your secure NSLSC account and using the Make a Payment option or through online banking.
- Interest will not be charged to borrowers on their student loans from March 30th, 2020 to September 30th, 2020.Learn more
You can also consult the COVID-19 information bulletin for students posted on the Latest News page of the StudentAid BC website.