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Grade Appeals

City University in Canada requires high standards of excellence in education. City University in Canada instructors uphold these standards in their evaluation of student work. At times a student may disagree with the grade received in a course. City University in Canada is committed to the respectful internal resolution of such disagreements.

A student may appeal a grade only after taking steps to resolve the issue through written communication with the instructor. If the student is not satisfied with the instructor’s response, the student may submit a written request that the program director review the matter. The program director must respond in writing. If mutual resolution is not reached, the student may file a formal grade appeal. The documented written appeal must be submitted via email to no later than 90 days after the disputed grade was posted. 

The outcome of a grade appeal is not based on the difficulty of coursework, demanding work load, or instructor style, but on an unbiased evaluation of the extent to which an instructor applied the established grading criteria to the student’s work in a course.

Requests to initiate a grade appeal are to be sent to the chair of the University’s Grade Appeals Committee. The student will be notified in writing of the outcome of this process. 

Student’s Right to Appeal Decision of Committee

If the student wishes to appeal the committee’s decision, it is then reviewed by the Provost whose decision is final.

(Policy #2300.09)

For more information please visit the CityU Catalog

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