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Policies and Procedures

Academic Model

CityU offers an education that is accessible to the working adult and transfer student. Its curriculum is taught by practicing professionals and is results-oriented, hands-on, and informed by what industry demands now.

The learning model is focused on helping professionals earn a degree that will later earn them a better job, salary, title or life after they graduate.

Components of the Academic Model

A Focus on Student Learning

CityU learning experiences are designed to support clearly articulated outcomes at the course, program, and institutional levels. Educational experiences are carefully designed by faculty to encourage self-directed learning within an appropriately defined structure of expectations. With the focus on applying theory to practical experience, learning activities form explicit links among the crucial abilities of an educated professional: critical thinking, self-exploration, and ethical practice. Multiple paths to demonstrating competency are available to students when appropriate. Students are actively encouraged to define and take responsibility for their own contributions to the learning process, with the understanding that their engagement is critical for substantive learning to take place.

Reflective Practitioner Faculty

CityU faculty are highly regarded practitioners who bring real-life experience to the learning environment. We consider students to be collaborative partners in the creation of learning opportunities. To support practitioner faculty in their teaching roles, the institution provides orientation, training, mentoring, and coaching, all designed to foster a respectful and empowering learning environment. Faculty are rewarded for quality teaching, and encouraged to continue their development as facilitators of learning.

Relevance to the Workplace

A CityU education is founded on carefully selected goals that are intended to provide our graduates with up-to-date knowledge and practical skills required in the workplace, as well as a framework for continued development. Institution-wide learning goals that emphasize personal and professional growth are embedded in all programs offered at the University. Our current goals include professional competence and technical expertise, communication and interpersonal skills, critical thinking, ethical practice and community involvement, development of a diverse and global perspective, and lifelong learning. The overarching goals of a CityU education enhance the professional skills and knowledge of individuals who in turn add value to their organizations.

Service to Students

CityU strives to provide a respectful atmosphere in which all students are valued for their contribution and individual needs are honored. A diverse and international student body requires a variety of services to support the learning endeavor. We strive to be sensitive to your needs, to respond in a timely and professional manner to your questions or concerns, and to uphold high standards.

Accessibility and Responsiveness

CityU is committed to making high-quality learning opportunities as accessible and responsive to the needs of our diverse student population as possible. This includes maintaining affordability, removing unnecessary barriers to entry, providing support for students with differing levels of educational background and preparation, and offering a variety of class schedules and modes of delivery.


City University in Canada is a teaching University. It focuses on bringing a high-quality, relevant life-long education to those who have a desire to learn, in multiple delivery modes and locations around the world. It does so by having common curricula developed by groups of experts led by the program directors and program coordinators, referred to collectively as CityU’s Administrative Faculty.

Students Protection Policies  

CityU policies are developed to align with the institution’s mission, values, and legal obligations. Students are encouraged to review the university’s policies and familiarize themselves with their rights and responsibilities while enrolled at CityU. These policies are designed to ensure a safe, inclusive, and respectful learning environment by protecting the rights, well-being, and safety of our students.  

Academic Policies

It prohibits discrimination and harassment based on protected characteristics, such as race, gender, sexual orientation, and disability. It also outlines reporting procedures and consequences for violations. 

Accessibility and Accommodations Policies

 These policies address accessibility requirements and accommodations for students with disabilities in compliance with Canadian accessibility laws. 

Campus Management Policies

 These policies outline procedures for responding to emergencies, campus safety, ensuring student safety, and communicating during crises. 

Health and Wellness Policies

 These policies may include guidelines for student health services, counseling services, and access to mental health resources. 

Indigenous and Cultural Sensitivity Policies

Policies to support Indigenous students and promote cultural sensitivity and inclusivity on campus. 

International Student Policies

Universities with international students may have policies related to study permits, work permits, and immigration compliance. 

Privacy Policy

At City University in Canada, we are committed to protecting the privacy and security of our students’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard students’ personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Refund Policy
Student Code of Conduct

This code establishes expected behavior for students and outlines consequences for violations, helping to maintain a safe and respectful campus environment. 

Technology and Internet Use Policies

These policies establish acceptable use of university IT resources, including computer labs, email, and network access. 

For more information please visit: CityU Catalog 

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